Hey guys, are you afraid of ghosts? A lot of us are, but let’s put aside the spooky ghosts and talk about your business ghosts.

What are business ghosts?

If you dive into your CRM, your phone, or even your social media and see people you don’t recognize, you might think, “Maybe I should delete them.”

These are the ghosts in your machine—people you’ve forgotten. Don’t delete them!

Instead, I want you to rekindle that relationship. Here’s how: reach out via text, phone call, or direct message. Say, “Hey, I’m cleaning up my records and came across your name. I’m just trying to remember how we connected.”

They’ll respond with something like, “Oh, Jim, we met at an open house,” or “We met here or there.” Then you can say, “That’s right! I remember now. How are you guys doing?”

From there, you’ll rekindle the relationship. This could lead to a sale, a referral, or...

Five things to do in the first quarter of the new year:

1. Refresh your brand

Refreshing your brand means getting new photos taken. Why? Because you are first and foremost your brand. So you need to get a new, fresh photo. You should do this every year, maybe twice a year. But that new photo is not just a straight headshot, it's multiple photos in different settings. Why? Because your photo is the most used branding element in your marketing arsenal.

But what happens when you don't do this? What happens is people then meet you and there's an immediate brand disconnect. There's an immediate feeling, at least at a subconscious level, that they've been deceived. If they can't trust you with your branding, what else can't they trust you with?

It's more important than you think it is. So get that brand updated and refreshed.

Also, look at your bio. So once you get this new photo, you're gonna update your bio for the new year. And...

If I were to ask you, what is your business strategy right now? Would you be able to write it down in two or three sentences — your specific strategy and how you're approaching the marketplace?

If not, you may have an issue because you might be market-driven and we don't want to be market-driven.

Why?

Because a market is kind of a high tide floats all boats kind of situation. What happens when the tide's not with you? And you're kind of fighting the market.

That's where you're going into a danger zone. And none of us want to be there. As Vince Lombardi said:

"Hope is not a strategy."

We absolutely have to have a strategy to survive and thrive in this business.

And one of the biggest things that we should be doing every day is understanding that we have a job that probably most people don't identify with. And our number one job isn't sales.

Our number one job is data collection. That is adding people to our funnel so that we can...