7 Questions Every Broker Should Answer to Keep Agents Loyal & Boost Retention!

Let’s do a quick quiz for team leaders and brokerage owners to test how well you know your agents. This is essential for agent retention. While recruiting is critical, retaining your agents is just as important—if not more so. Retention is all about re-recruiting your agents consistently: every week, every month, every year.

Here’s the key: friends don’t leave, and friends refer friends. Your agents—your customers—need to see you as more than just their leader. They need to see you as a friend. And that kind of relationship only happens when you invest time in them and approach your interactions relationally, not transactionally.

Many brokerage owners and team leaders make the mistake of thinking transactionally. They view agents as numbers in a model—hiring 10 new agents a month and watching eight leave. It’s a churn-and-burn approach that feels like a meat grinder.

That’s not how you build a strong company.

A successful brokerage or team thrives on community, culture, and relationships. It’s about creating an environment where people care about each other and feel inspired to stay and refer others.

Here’s the test:

Think about the top five agents at your company. Can you answer these seven questions about them?

1. What’s their spouse’s name?
2. Do they have kids? If so, how many?
3. What’s their favorite restaurant in town?
4. What’s their go-to coffee order?
5. Where did they live before moving to this area?
6. What was their job before getting into real estate?
7. What’s their aspirational goal for the next 12 months, outside of real estate?

If you can’t answer these questions, it’s a sign that your relationships with your agents may not be as strong as they could be.

You might think, “I don’t want to be friends with all my agents.”

But here’s the truth: they want a professional friendship with you. They’re looking to you not just for leadership but for inspiration, motivation, and a personal connection.

Take this idea and run with it. Build those relationships, and watch how it transforms your team.

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Why do Brokerage Owners, Office Leaders, Team Leaders, and Solo Agents choose Jim to be their coach?

+ 32 Years of Real Estate Sales, Management, and Coaching Experience
+ Top 1% REALTOR Himself (he has been in the trenches)
+ Opened his First Real Estate Company at 23
+ Grew his Real Estate Company to 17 Offices (largest in Oregon)
+ His Current Team Closed $1.4 Billion in Sales in One Year
+ He is a Current Real Trends Top 500 Broker

When you work with Jim there is no "team" of coaches - you are being trained by Jim and tapping his knowledge and experience.

When your office or team joins our brokerage coaching platform, every agent at your firm will tap into our training and coaching resources.

These benefits include:

20 Weeks of On-Demand Lead Generation Coaching: Access our extensive coaching program, offering daily guidance for 20 weeks, empowering your agents with proven lead generation strategies.

Extensive Downloads Library: Gain access to a vast collection of resources, including scripts, texts, emails, drip campaigns, checklists, systems, forms, and more, all designed to enhance your agents' productivity and success.

Marketing Assets: Stay at the forefront of real estate marketing with new social media and digital assets delivered to your team on a weekly basis, ensuring you have the latest tools and strategies to effectively reach your target audience.

Live Monday Coaching: Kickstart your week with our live Monday coaching sessions, where we deliver the biggest and brightest ideas in the industry. Gain invaluable insights and stay ahead of the curve.

Live Wednesday Coaching: Join our tech and marketing experts every Wednesday as they dive into the hottest real estate tech and trends. Discover innovative tools and strategies that will give your agents a competitive edge.

Live Friday Coaching: Tap into our live podcast series, where we interview some of the biggest names in the real estate industry. Learn from the best and gain inspiration from their success stories.

At eRealEstateCoach.com, we are committed to helping you and your team thrive. Productive agents become raving fans helping you attract the top talent in the industry.

Visit https://www.erealestatecoach2.com/explorecoaching to learn more.