If you're a recruiter for your company, a brokerage owner, or a team leader, there's something important you need to understand: you have to recognize the strength in every weakness and the weakness in every strength to succeed.
We can't be all things to all people in real estate. You might have a large brokerage or a small one, a great physical office or none at all, be part of a franchise or independent, have top-tier technology or limited resources. The key is not to get hung up on what you donât have. If you use it as an excuse to avoid recruiting and prospecting, youâre holding yourself back.
Instead, ask yourself: what's the strength in the weakness? What's the weakness in the strength?
For example, letâs say someone tells you, âI donât want to work for a competing broker.â Thatâs a valid concern. If you are a competing broker, you need to be prepared with the right response.
You could say:
"I totally understand where you're coming from. But can I share why being a competing...
Letâs talk about the Primadonna agent.
Weâve all heard the term, but what does it mean? It refers to someoneâhopefully not in your officeâwho believes they hold power over the broker or staff. They might wield this perceived power by being verbally aggressive or abusive, saying and doing things that are completely inappropriate. They think they can get away with it because of their production level or tenure in the office.
So, what do you do with a Primadonna agent? Hereâs the unspoken fear many office and team leaders face: If I get rid of them, Iâll lose money. Maybe theyâre a top producer, and youâre thinking, âI canât afford to lose someone like that.â
But when you let this fear control your actions, it gives them even more strengthâand their behavior gets worse over time. Worse still, having this kind of toxic person in your office impacts your recruiting. Potential recruits may avoid your office entirely, even if they donât say it outright. They may think, âIâd join, but I can...
When you step into the role of recruiter for your team or office, you have to shift gears. You likely came from production, where you were a top agent and a confident salesperson. Talking to buyers and sellers felt natural.
But then you put on the recruiter hat, and suddenly making that first call to a potential recruit feels dauntingâlike the phone weighs a thousand pounds. It feels awkward and uncomfortable. Why is that?
Itâs because you donât have the skillset yet. Confidence comes from competence, and competence comes from learning and practice. The good news is you can develop those skills by getting coached and learning from others whoâve been where you are. Weâll share some tips and tools to help with that in a moment, but first, let me give you something to think about.
If youâre serious about growing your team or office, you need to commit at least one hour a day to recruiting. Without that, your business is at risk.
Hereâs where many people get stuck: they think they can ...
You mightâve had a call where you had a great conversation with a potential recruitâsomeone you thought would join your companyâand then suddenly they went cold. They didnât join.
What happened?
Well, itâs not about your offer. Itâs not about you, what you said, or didnât say. Itâs about their timing. Timing is unique for every agent. Every agent has a runwayâthat is, the time it takes for them to join your firm. Some have a short runway, some a long one, and others a really long runway.
Itâs not about your timeline; itâs about theirs. And hereâs the key: the fortune is in the follow-up. But you donât want to apply pressure.
Hereâs what the worst recruiter does: âJim, weâve got to get you over here. Letâs make it happen!â
That approach is all about your needs, not theirs.
People often have legitimate reasons they canât make a change right now. They may have things going on in their worldâdeals, listings, personal mattersâthat make it logistically impossible. If you make it about ...
I've heard this so many times over the years: "My market's different, Jim." When it comes to recruiting, people say, "We're in a tiny market, a rural market, a niche market, or a very cliquey market. People here donât make moves like they do in big cities. Recruiting doesnât work here."
Let me tell you something: I come from a small town with a population of 25,000. Iâve worked in big cities, small towns, medium-sized cities, and even cliquey ones. Hereâs the reality: the numbers behind recruiting arenât something Iâm making up. These are national statistics.
The average agent in America moves every five years.
Look at your entire database of agents in your market and think about this: every single one of them will likely move in the next five years.
Statistically, some will move sooner, some later, but overall, theyâre going to move.
The question is: where are they going to go?
Think about your own career. Did you stay at one company forever without ever making a move? Probably ...
I get this question all the time from brokerage owners and team leaders: âHow do I start recruiting today when I donât have everything built yet?â
They often feel stuck in a catch-22: They think they need to build their vision first in order to start recruiting, but they donât have the money or resources to build it because they donât have agents yet.
Hereâs the answer: People will buy into your vision as long as you can articulate it clearly and tie it to a timeline.
When youâre talking to agents, say something like:
"Iâve got this vision of the kind of company I want to build. Iâm looking for a few people who want to get in on the ground floor and help me build it. We call them âfounder agents.â Theyâll be right there, side by side with me, helping shape this vision. Can I explain to you what Iâm trying to create?"
If you can sit with people and lay out a clear vision of what youâre working towards, theyâll buy into it. It doesnât have to be 100% built yetâthatâs what youâre wor...
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