Did you know that 74% of consumers base their hiring decisions on branding? That means nearly three out of four people are making choices based on how a business presents itself.

So as a REALTOR, how strong is your branding right now? If you looked at all your branding—your website, business cards, presentation materials, and stationery—does it all feel cohesive? Does it represent who you are and what you offer? Or is it a mismatched mess, completely inconsistent?

If your branding is all over the place, it’s time to fix that. Since branding plays such a big role in decision-making, we need to ensure yours is dialed in. Let me share a couple of branding tips I’ve learned from top marketing experts over the years.

One of those experts is my friend Tiffany Wilkerson. She taught me that a brand shouldn’t just be some random, funky logo. Even though she creates incredible logos, the best branding advice she gave me was this: for REALTORS, the most powerful brand you can have is your own ...

Here's a question for you:

If I were to look at your website today—pull it up and review it together—would it truly represent the market or niche you serve? Would it showcase what you actually sell?

Or would it just be a big, beautiful picture of you, with no clear indication of your market? If your website doesn’t clearly reflect your niche, that’s a mistake. Your website should visually and contextually align with the market area you serve. The photos, the language, and the messaging should all match your target audience. This is key to becoming a hyperlocal agent.

A hyperlocal agent is someone people immediately associate with a specific market. So take a moment today and analyze your website—does it truly reflect the area you serve? Making this small adjustment can significantly improve engagement.

Now, let’s take it a step further. Look at your social media. Are you a strong representation of your market there? Are you showcasing all aspects of your local area? Do you have a Y...

What if your next transaction is embedded in your current transactions? This is such an easy concept but often overlooked by many agents. Every escrow you have is a pathway to more escrows. Let me share three key strategies to help you leverage this opportunity.

First, introduce every single person you're in escrow with to your VIP program. You might say, "I don’t have a VIP program." Well, you need to start one. A VIP program simply means telling your clients:

"Now that you’re my client and we're closing this transaction, I’d like to invite you to my VIP club. Here’s how it works: If you hear someone thinking about doing real estate business and refer them to me—even if they don’t close—that act alone makes you a VIP. As part of the VIP club, you’ll get access to special events throughout the year, quarterly prizes, and a grand prize at the end of the year. Plus, for every referral you send, you’ll receive a small gift from me."

Your VIP program can look however you like, but the k...

Hey guys, did you know that only 5% of REALTORS reach out on the one-year home anniversary after selling someone a house?

Isn’t that crazy? Just 5%! And even fewer do it for the second, third, fourth, or fifth year.

But if you’re one of the 95% who haven’t done this, here’s your opportunity. Go back — not just this year, but 2, 3, 4, or even 5 years — and load up the contacts you’ve forgotten about. Give them a quick call today and say, “Hey, I just wanted to wish you a happy belated one-year (or two, three, five-year) anniversary on your home purchase.”

And by the way, take a couple of minutes to run an updated equity analysis for them. Say, “Here’s how much money you’ve made on your house in the past few years. I’m sending you the report so you can check it out.”

If you start doing this every year with all your past clients, your business will boom. This simple gesture can unlock so much potential.

At the end of that conversation, after delivering the home equity update, say thi...

Interesting new data shows that 63% of home buyers who purchased a home after the pandemic believe their home will be impacted by climate change at some level. Realtor.com found that statistically, 44.8% of homes actually will be affected.

Regardless of the numbers, it's clear that climate change is on the minds of our clients.

What matters is that your clients believe it, and insurance companies believe it too. Insurance rates have skyrocketed over the last few years due to environmental impacts like floods, hurricanes, and fires. These natural disasters cause insurers to take losses, leading them to ramp up their rates in anticipation of more such events.

As REALTORS, you can serve your clients by addressing this issue. Say to them:

“You probably have seen your insurance rates going up. Part of the reason for that is environmental impacts across the country. I've got a great insurance agent who can shop your rate and find the best deal for you. Also, if you want, I can give you a...

Here's an interesting question to put out on social media to your audiences:

Would you move from your current market because of climate change?

I've been in the business for 35 years, and we never really talked about climate change as a motivator for people to move. But it's becoming more and more of a reason for people to relocate. In fact, 30% of Americans today, especially young people, say they would move because of climate change or make a decision about where to live based on it.

That’s why this is an interesting question to ask on social media.

Climate change can take many different forms. In my market area, for example, it's fires.

We had a fire come through our neighborhoods that burned down 2,700 homes. It was one of the biggest fires in the nation for destroying homes. Absolutely devastating for our community. We went through several summers of fire, and a lot of people moved because they couldn't deal with the smoke and terrible air quality.

On the flip side, you migh...

In the real estate industry, there are two types of ghosts:

The first occurs when a buyer initiates contact but then disappears. It's common, but we shouldn't ignore it. Instead, we should follow up with these individuals after some time has passed. More often than not, they simply got busy, not because they disliked us or found another agent.

Reaching out with a call, text, or email is essential. We should inquire politely about their home buying progress. Even if they ghost us again, it's not a big deal. Let's not fear this type of ghosting and continue to pursue potential leads.

The second ghosting scenario involves us ghosting others inadvertently. It happens when we forget who certain contacts in our phone are. To address this, we should review our contacts and ask those we're unsure about to remind us of our connection.

By doing so, we might uncover opportunities we would have otherwise missed. Let's stop being ghosts ourselves and maintain connections with our contacts. Thes...

Hey guys, want to increase your referrals by 24%?

It's simple, and it comes from the American Marketing Association: When you ask for a referral and attach a reward to it, your referrals increase by 24%.

So, what rewards work best?

Cash, consumables like wine or coffee, right?

But here's the issue with consumables most people overlook:

They're forgotten once consumed.

That’s why I prefer giving experiences…

An experience sticks with you. It's memorable.

For instance, for a couple who refers a great client, I might reward them with a night out at a local restaurant. Personalize it with a note: "Enjoy this meal on me. Thanks for the referral!"

For a golfer, instead of a round of golf, a golf lesson; for a tennis player, a tennis lesson.

Or if they're into concerts, a music ticket; sports, a sporting event ticket.

These experiences are unforgettable. Find what resonates with them personally, and your referral count will skyrocket.

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Why do Brokerage Owners, Office Leaders...

Hey guys, let's talk about asking for generosity from your clients, specifically in the form of referrals.

I'm going to share two or three strategies that should feel natural to you because referrals are the number one way to generate business.

Remember, when people are going through a transaction, there's a four times greater likelihood they'll refer you because it's a natural part of the conversation.

So here's the deal: you've got to train them, you've got to coach them.

Try this scripting: "Now that you're buying or selling, I'm sure some of your friends are going to be jealous. If you run into somebody who wants to follow your lead, I'd love the opportunity to work with them." Simple, right? It doesn't sound salesy; it sounds natural.

Another approach: "Now that you're selling, I'm sure a few of your friends and family will be jealous. If they want to follow your lead, I'd appreciate your referral. I like working with people like you." It's about leveraging their network in a...

Hey everyone, what are the top reasons buyers want to hire REALTORS? What do buyers value most? Well, here are the top three reasons according to an NAR study.

The primary one, unsurprisingly, is assistance in finding the right home. It's consistently at the top.

What might catch you off guard are the next two reasons, both tied to negotiations. Second is aiding buyers in negotiating sale terms, and third is assisting with price negotiations.

Two-thirds of the top reasons revolve around negotiation.

When engaging with buyers initially, agents often overlook discussing negotiation. How can I prompt buyers to choose me, armed with this data? Well, one effective strategy is to showcase successes on social media. For instance, if I help buyers secure $10,000 in closing costs or credits from the seller, why not share that after closing? Highlight the journey—viewing 10 homes, narrowing down to two, making an offer, and negotiating not just for a great price but also sec...