Hey, guys. When you're sitting with a seller and you've taken the listing, it's important to have what I call the "red flag conversation."

Here's how it goes: I say, "Hey, Mr. and Mrs. Seller, now that we've listed your home, I want to explain the next steps. We're going to get your property into the MLS, turn on my marketing engine—yes, I call it a marketing engine—and your home will be exposed to every buyer in the market. In the first couple of weeks, all those buyers will take a look, and one of three things will happen."

Scenario A: We get a ton of showings, which is great. That means buyers in large numbers accept the price and want to see the home.

Scenario B: The buyers look, but there are very few showings—a small trickle. That's a red flag, signaling that buyers don't think we got the price right. If that happens, I'll reach out to you in the first five days because I'll be monitoring the showing reports in real time. If I don't see significant activity, we'll discuss this...

Okay, guys, if you're a brokerage owner or team leader and you want your team to remember one key market statistic this week, what would it be? Something like:

• "Home sales are up 10%"
• "Pending sales are up 6%"
• "Listings are up 55%"
• Or "Home prices are up X."

How do you get people to actually remember those stats?

I'll tell you what you shouldn't do. When you have your next office meeting, don't do a "data dump," which is what we often do as brokerage owners or team leaders. We throw out 25 different stats, and guess what?

Nobody remembers any of it.

Instead, share just a few key stats—maybe three to five—and then clearly state what you want them to remember.

When you tell them what to remember, they actually retain it because you've set the expectation.

At the beginning of the meeting, I might say, "Hey, I want you to remember this: The list-to-sell price in our market has dropped from 100% to 98%. That means sellers are getting 98% of their asking price, which is still ...

As a brokerage or team owner, you should be recruiting every day—at least one hour a day. If you're not, that's a whole different conversation. But let’s assume you're doing your job, recruiting daily, because that’s the #1 way to bring new agents into your office.

When you get an objection, how do you react? Do you see it as an opportunity or something that scares you? Do you embrace it, or do you run from it?

Objections are just like the ones you get from buyers and sellers—they actually show interest. The worst thing that can happen is getting no objections at all. If a recruit gives you zero pushback, doesn’t respond, or their eyes glaze over, that means they’re not interested. They just want to move on, and you’re nothing more than a nuisance to them.

But when they object, that means they’re engaged. They’re processing what you’re saying, thinking it over, and that’s a good thing.

One of the best ways to handle objections is to anticipate concerns before they come up. Put your...

Here’s a question I get almost every day from people who think they need to start recruiting to grow their business.

As a real estate brokerage owner or team leader, the only way to grow profitability is by increasing the number of agents working for you.

You have to switch hats. Many of you are coming from being top-producing agents, where your focus is on personal production. But when you move to the brokerage side, it’s no longer just about your production—it’s about where production comes from.

Production doesn’t come from one, two, or even ten agents. It comes from a team of agents working under you. Your customers are no longer buyers and sellers. As a brokerage owner or team leader, your customers are agents.

If you want to grow, you need more customers—more agents. If you stay stagnant with the same number of agents, you won’t just fail to grow; you’ll become less profitable over time. Inflation is constantly eating away at your profit margins. It’s grow or die. Expanding y...

Hey guys, I want to give you a strategy as we head into the busiest season of the year for listings—February, March, April, and May. This is when the most homes hit the market, so it’s the perfect time to ramp up your efforts.

I’ve got two strategies that can help.

1. Create a Real Estate Resume

A real estate resume highlights your background, skills, education, and successes. Keep it simple—just a one-page document. You can use Canva, where you'll find plenty of great resume templates. Pick one, customize it, and build out your real estate resume.

Once it's ready, send it out to your entire database with a cover letter. The letter should say something like:

"As we enter the busiest season of the year, I wanted to share my real estate resume in case you know any buyers or sellers looking for an agent. I’d love to interview for the job of helping them buy or sell their home."

This positions you as a professional and keeps you top of mind with potential clients.

2. Build & Share Y...

Okay, guys, here’s some great language to use with buyers who are on the fence. When you’re following up—because we should all be following up—you can say something like this:

“Hey, I just wanted to touch base with you and let you know I’ve been thinking about you. Now that we’re in a new year, I wanted to talk to you about all the new listings starting to hit the market. February, March, April, and May are when we see the most listings, which means the most opportunities. In fact, we have 10% more inventory on the market this year compared to last year. So, I wanted to reconnect and see if we could start looking at some properties together.

“Now, I know you might have some concerns about pricing and finding the right value. Here’s the key message: When you work with me, we’re not buying the market—we’re buying a specific home. My job is to ensure you get the absolute best pricing and value on the home that fits your needs.”

You can also add a personal story to connect with them, li...

Do you think your buyers have unrealistic expectations about the homes they’re seeing because of TV shows about housing, fixing up, and flipping?

The answer is absolutely yes.

In fact, 73% of homebuyers have unrealistic expectations based on their TV viewing habits.

So, what can we do about it? We can either do nothing and have them feel disappointed every time they walk into a house, or we can reset their expectations and shift their mindset. Here’s how we do it.

Many of us are already using buyer questionnaires before meeting with clients—sent via text, JotForm, or Google Forms. These questionnaires help us understand their needs. One useful question to add could be:

"Do you watch reality TV about housing? If so, what are your favorite shows?"

When you get this feedback, it gives you insight and lets you address the issue during your first meeting.

For example, in your buyer presentation, you might say:

"Hey, I noticed you like to watch reality TV about housing. That’s great—...

I want to share one of the best strategies I’ve heard from a top agent in years. This story comes from my friend Dan, who had a client searching for a specific type of property.

Dan started making calls and came across a duplex owner. While driving by the property, he saw the owner outside mowing the grass. He introduced himself:

"Hi, I’m Dan. I have a buyer interested in multifamily properties, and I was wondering if you’d consider selling these units."

Her response? "No, I think I’m going to hold onto them."

But here’s where Dan worked his magic.

Dan didn’t stop at the first “no.” Instead, he asked a follow-up question:

"Can I ask why you’re holding onto them?"

Her answer? "I think I’m getting a good rate of return."

Dan responded: "That’s great! And if you are, you should definitely keep them. But if I could find you something with a better rate of return, would you consider selling these?"

That opened the door to a conversation. The result? He listed the property, sold it,...

Have you ever had a seller who wants to overprice their property? Almost all sellers, right? It's pretty much universal. So, what's a conversation we can have with sellers to help them price their home correctly?

One approach I like is called the "One Bite at the Apple" conversation.

Here's how it goes:

"Hey Mr./Mrs. Seller, I totally understand that you want to get top dollar for your home. But the market has shifted a bit, especially when it comes to marketing homes. Over the past five to ten years, mobile and internet searches have become the dominant way buyers find homes. Most buyers—99%—are signed up on a portal to receive new listing updates.

So, here's what that means: when we list your home, within 24 hours, essentially every buyer in the market is going to see it. They'll all get the listing in their inbox around the same time and make a snap decision: is it priced right or overpriced? Do I want to go see it?

This is why most homes that sell do so within the first five t...

Hey guys, have you had a chance to talk to your social and sphere audiences about the importance of flood insurance?

This should be a priority, especially with what's happened with Helene and Milton—it’s on the top of everyone's mind.

Here's something interesting: typical homeowner’s insurance doesn’t cover flooding. Since 1996, 99% of counties in the U.S. have experienced some kind of flooding event. What’s more, 20% of all flood claims come from homes not in traditional flood zones. And just one inch of flooding in your house can cause at least $25,000 in damage.

That’s a huge reason to encourage your clients to get flood insurance.

To help with this, there are a couple of things we can do:

First, partner with a local insurance agent who specializes in flood insurance. We could record a webinar or have them join a live stream to discuss the importance of flood insurance.

Another option is to direct people to the government website, FloodSmart.gov, which has a ton of information...