If I were to sit down with you today and talk about why an agent should join your firm, what would be the top five reasons?

I do this all the time—teaching live classes and coaching brokerage owners and team leaders. This is a conversation I love to have. Often, I'll hear things like, "We're a family-oriented organization, we have a great culture, we do a lot of social events, we're really engaged with the community, and we're hyper-local. Staff is great, we have an open-door policy."

Those are all great things… But these are centered around what I call “soft value.”

Soft value is what keeps agents at your company. It’s important for retention—and trust me, you want to retain agents.

But if you’re going to move agents from one company to another, you need a different conversation, one focused on “hard value.”

Hard value moves agents, soft value keeps them.

So, what's hard value? It’s anything that helps me close more...

When we talk about targeting for recruiting in your market, who would be your number one target?

I’m going to share an opportunity you may not have considered yet: Who’s the most likely to move?

NAR did a study on how often agents switch companies, and they found that the average agent stays at a company for about five years. So, agents move about every five years on average. But there’s a group of agents who move more often—agents on teams.

Agents on teams don’t move every five years; they move every three years, making them much more likely to make a move.

Why?

In my experience, the number one reason is their splits. Team members are often on lower splits, maybe 50%, 40%, or even 30% when all is said and done. They're typically earning around 30-50% from a transaction, and they’re often doing a lot of the heavy lifting.

The issue is that they start to look at their team leader and think, "The team leader isn’t working as hard as I am."...

Here's an interesting question I was asked recently:

What is your unique genius in the real estate industry?

If you're a brokerage owner or team leader, I really want you to think about this. What's your unique genius? What sets you apart? What are you exceptionally good at? That specific thing is what you should lean into when it comes to recruiting and building your company.

Maybe you're great at investments and have built a large investment portfolio. Maybe marketing or social media is your strong suit. Perhaps you're an expert negotiator or a fantastic listing agent. Whatever it is, figure out your unique genius in this market and industry.

Then ask yourself: How can you leverage that strength to inspire others to join you?

What you're doing is creating a category of one—something you're so good at and so different in that people want to model it. This helps you create what Seth Godin calls the "purple cow." A purple cow is someone doing something completely different from...

How many agents have contacted you—called, texted, emailed—in the last 30 days to say they want to work for you? If that number is four or five, or even more, congratulations! You're in a position where you're attracting agents to your company. That’s a rare position to be in, and not many offices can say the same.

But if you're not attracting a lot of people, the question becomes: why not? There could be many reasons, but the number one thing we need to focus on is building a company that is attractive.

It sounds simple, but it's not. There are many factors involved. Agent productivity, the training and education you offer, and how your company appears from the outside all matter.

Do you have a great culture?
Are your agents engaged in the community?
Is your company active on social media?
Do you have a YouTube channel?
Do you have a great office environment?

Being a visible leader in the MLS and the market helps too. Your agents should be out there, talking...

Hey guys, as a team leader or brokerage owner, there's one key metric that defines your success:

Per agent productivity.

This metric encompasses every aspect of your role as a brokerage leader. It includes your recruiting plan, retention plan, marketing, branding, technology, training, coaching, mentoring, staffing, and location.

Essentially, everything you do at your brokerage is reflected in what your agents produce on a per-agent basis.

When I come to you and say, "Let's open up the hood of your company," we'll look at the average agent production over the last 12 months. What does it look like? If your average agent is closing six deals, seven deals, eight deals, three deals—whatever the number is—you'll have a starting point.

Our goal is to raise that number over time. The higher we push that number, the more likely you are to attract more agents to your business.

The number one way to attract agents is by demonstrating that your system drives higher sales than your...

Interesting new data shows that 63% of home buyers who purchased a home after the pandemic believe their home will be impacted by climate change at some level. Realtor.com found that statistically, 44.8% of homes actually will be affected.

Regardless of the numbers, it's clear that climate change is on the minds of our clients.

What matters is that your clients believe it, and insurance companies believe it too. Insurance rates have skyrocketed over the last few years due to environmental impacts like floods, hurricanes, and fires. These natural disasters cause insurers to take losses, leading them to ramp up their rates in anticipation of more such events.

As REALTORS, you can serve your clients by addressing this issue. Say to them:

“You probably have seen your insurance rates going up. Part of the reason for that is environmental impacts across the country. I've got a great insurance agent who can shop your rate and find the best deal for you. Also, if you want, I can give...

Did you hear the latest news from the Federal Housing Administration about financing ADUs, which stands for Additional Dwelling Units?

In the past, lenders couldn't consider rental income from these ADUs, making it tough for buyers unless they were all-cash purchasers. But here's the exciting update: Starting now, you can purchase these properties more easily. For ADUs that are either not built yet or in need of a complete remodel, you can use an FHA 203K loan.

The best part?

They now count 50% of the income from the ADU in your qualification. And if it's an existing ADU, they'll consider up to 75% of the rental income!

This means it's a lot more accessible to buy such properties.

So, if you know someone who owns an ADU, let them know it's now easier to finance and sell.

And for those of you with buyers seeking these types of properties, whether it's for a second family situation, this is fantastic news to share on social...

Do you want to be a better recruiter?

As a seasoned recruiter with over 30 years of experience, I can tell you the secret to successful recruiting is this:

Recruiting is like owning an NFL or NBA team.

You need to understand that recruiting is all about building relationships with people. People join people, not companies or brands. If they don't like you, they won't come to work for you.

So, first and foremost, you need to establish a career-long relationship with people in the marketplace.

To build these relationships, you need to have conversations with potential recruits. Top recruiters in the NBA, NFL, and NHL are cold-calling and creating connections with people. They're showing them the organization's value, passion, and vision of how they can help them win. Ultimately, people want to be with a winning team and need to see how you can help them make more money and make their life easier.

It's not all about commission...

People ask me all the time, Jim, how do you retain amazing agents? You've recruited and retained some of the best agents in America. They've stayed with you for years. You took a company from a hundred million to 1.4 billion over 10 years, created a company from 39 agents to one of the top companies in America. How'd you do it?

Well, the answer is, I want you to think about the people that work for you. Just think about the landscape of people that work for you today. And I want you to ask yourself, how many of those people consider you to be their personal friend? And if the answer is, I don't think any of them do, you have a problem because you're looking at them transactionally. And that's the first mistake.

It's the same mistake agents make when they look at their clients and customers transactionally too.

I look at the top agents in America. The top agents in America don't look at their buyers and sellers as buyers and sellers. They...

30 years ago, when I entered the real estate business, we used to see a clause, and I used to use this all the time myself, that we would build into offers.

And the clause said something to this effect:

"This offer is subject to the buyer qualifying for a loan and the home qualifying for a loan as noted in the offer terms. And you could say the loan type (conventional, FHA VA, whatever you're gonna do there) at an interest rate not to exceed X."

And that was the key part of that language. And I'm not suggesting you use that language exactly, that's something for you to talk about with your broker. But we would just have an interest rate cap built into our offers.

Now, some people would say, Well Jim, when I have my buyers get qualified, they generally lock themselves in. Not every buyer locks themselves in. A lot of buyers like to try to gamble and float it.

So when we build that language in, it gives the buyer an...